Complaints/Grievances:
If you have a problem or complaint, please speak to one of our staff to address your concern. If necessary, your problem will be advanced to center management for resolution. You have the right to have your verbal or written grievances investigated and to receive written notification of actions taken.
The following are the names and/or agencies you may contact:
Michael Graziano, Administrator
Clifton Surgery Center
1117 Route 46 East Clifton, NJ 07013
973-779-7210
NJ Department of Health
Division of Health Facilities Evaluation and Licensing
PO Box 367
Trenton, NJ 08625-0367
(609) 792-9770
State of NJ website: https://www.nj.gov/health/healthfacilities/
State of New Jersey Office of the Ombudsman for the Institutionalized Elderly
PO Box 808 Trenton, NJ 08625-808
(609) 624-4262
Medicare: www.medicare.gov or call 1-800-MEDICARE
Medicare beneficiaries may also file a complaint with the Medicare Beneficiary Ombudsman
Website: www.medicare.gov/navigation/help-and-support/ombudsman.aspx
Office of the Inspector General: http://oig.hhs.gov
Accreditation Association for Ambulatory Health Care (AAAHC).
Complaints or grievances may also be filed through complaints@aaahc.org
